Unit 69 Dunlop Commercial Park,
1 Balloo Link,
Bangor,
County Down
BT19 7HJ
Tiles Direct Returns Policy
Stock items may be returned within 30 days of collection or delivery, and only when the same batch number is still available in store with a valid invoice. All goods to be refunded must be in re-saleable condition (including packaging) and will be determined by a member of staff at the time. A 20% handling charge will apply to all goods being returned. Perishable goods can be returned up to 14 days of collection/delivery with a valid invoice and in a re-saleable condition. Non-stock items cannot be returned under any circumstances.
want to make sure your are eligible for a refund before calling down to the shop, contact us with your invoice number located on the top right hand side of your invoice.