Address

Unit 69 Dunlop Commercial Park,

1 Balloo Link,

Bangor, 

County Down

BT19 7HJ

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Tiles Direct Returns Policy


Stock items may be returned within 30 days of collection or delivery, and only when the same batch number is still available in store with a valid invoice. All goods to be refunded must be in re-saleable condition (including packaging) and will be determined by a member of staff at the time. A 20% handling charge will apply to all goods being returned. Perishable goods can be returned up to 14 days of collection/delivery with a valid invoice and in a re-saleable condition. Non-stock items cannot be returned under any circumstances.


want to make sure your are eligible for a refund before calling down to the shop, contact us with your invoice number located on the top right hand side of your invoice.

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